Skip to main content

How can I apply for Universal Credit?

How can I apply for Universal Credit?

Find A Professional

More Items From Ergsy search


What is Universal Credit?

Universal Credit is a social security payment in the United Kingdom designed to help people who are on a low income or are out of work. It replaces six older benefits, including Jobseeker's Allowance, Income Support, Employment and Support Allowance, Working Tax Credit, Child Tax Credit, and Housing Benefit, into a single monthly payment. If you're experiencing financial difficulties, understanding how to apply for Universal Credit is the first step towards accessing support.

Am I Eligible for Universal Credit?

Before applying for Universal Credit, it is important to check your eligibility. You can apply if you have a low income or are unemployed, are 18 or over (although some exceptions apply for those aged 16-17), and are under State Pension age. You must also be living in the UK. Additionally, if you have a partner, you’ll need to apply as a couple. There are additional requirements regarding savings, as typically having savings over a certain threshold may impact your eligibility.

How to Prepare for Your Claim

When you apply for Universal Credit, having the right information on hand is crucial. Make sure you have the following details ready: your National Insurance number, bank account details, email address, information about your housing situation, details of your income, and any savings and investments you have. If you have a partner, you will need their details as well. You’ll also need to verify your identity online, which can be done using official documents like a passport or driving license.

Applying for Universal Credit

The application process for Universal Credit is primarily online, and it begins on the official Government website for Universal Credit. You’ll start by creating an account if you do not already have one. Follow the on-screen instructions to complete your application. If you need help during the online application, there are online guides and a helpline available. It's important to submit your application as soon as possible to avoid delays, as Universal Credit is paid monthly and may take some time to process.

What to Do After Applying

After submitting your application, you'll be invited to an interview at your local Jobcentre Plus office, which you must attend to complete your application. During this appointment, you'll discuss your situation and responsibilities, known as your "claimant commitment". It's crucial to adhere to these responsibilities to continue receiving benefits. After your application is approved, payments will typically begin five weeks later, although you may request an advance if you need funds sooner.

Getting Further Help and Support

If you need further assistance with your application, various organizations and charities, such as Citizens Advice, offer free support and advice on how to claim Universal Credit. Don’t hesitate to reach out to these resources if you require additional guidance or if you face any issues during the application process.

What is Universal Credit?

Universal Credit is money from the government to help people in the UK who have little or no income. It combines six older benefits, like Jobseeker's Allowance and Housing Benefit, into one monthly payment. If you are having money problems, learning how to apply for Universal Credit can help you get support.

Am I Eligible for Universal Credit?

Before you apply for Universal Credit, check if you can get it. You can apply if you have a low income or no job, are 18 or older (some 16-17-year-olds can apply too), and are under State Pension age. You must live in the UK. If you have a partner, you both need to apply together. If you have more than a certain amount of savings, you might not be able to get it.

How to Prepare for Your Claim

When you apply for Universal Credit, you need some important information. Have these ready: your National Insurance number, bank account details, email address, information about where you live, how much money you earn, and your savings. If you have a partner, you'll need their details too. You'll also have to prove who you are online, using papers like a passport or driving license.

Applying for Universal Credit

To apply for Universal Credit, go to the Government website. You will create an account if you don't have one. Follow the steps on the screen to fill out your application. If you get stuck, there are guides and a helpline to help you. Apply as soon as you can to avoid waiting longer, because Universal Credit is paid every month and can take a while to start.

What to Do After Applying

After you apply, you will have a meeting at your local Jobcentre Plus. You must go to this meeting to finish your application. Here, you will talk about what you need to do to keep getting Universal Credit, called your "claimant commitment". Make sure to follow these rules to keep getting money. After they say yes to your application, you will get your first payment five weeks later, but you can ask for some money early if you need it.

Getting Further Help and Support

If you need more help with your application, places like Citizens Advice can give you free support and advice about Universal Credit. Ask for their help if you're having trouble or have questions about your application.

Frequently Asked Questions

What is Universal Credit?

Universal Credit is a payment to help with your living costs. It's paid monthly and you may be able to get it if you’re on a low income, out of work, or unable to work.

Who is eligible to apply for Universal Credit?

You may be eligible if you are on a low income or out of work, aged 18 or over, under State Pension age, have less than £16,000 in savings, and live in the UK.

How do I start my Universal Credit application?

You can apply for Universal Credit online by creating an account and submitting your application through the official government website.

What information do I need to apply for Universal Credit?

You will need your National Insurance number, details of your bank, building society, or credit union account, information about your income, and details of your housing, such as rent or mortgage payments.

Can I apply for Universal Credit on behalf of someone else?

You may be able to apply on behalf of someone else as a representative. However, you should contact the Universal Credit helpline for guidance on how to proceed.

How long does it take to receive Universal Credit after applying?

It usually takes about 5 weeks to get your first payment after you make your claim, although advance payments can be requested if needed.

Can I apply for Universal Credit if I am already receiving other benefits?

Yes, but certain benefits may stop and be replaced by Universal Credit. It's important to check how your current benefits will be affected.

What happens if I make a mistake in my Universal Credit application?

If you realize you've made a mistake, contact the Universal Credit helpline immediately to correct the information, as it can affect your payments.

Is it possible to backdate my Universal Credit claim?

In certain circumstances, you can ask for your claim to be backdated, usually up to a month. You will need to provide a good reason for the delay.

Do I need to attend an interview for my Universal Credit application?

Yes, after you apply, you'll usually be asked to attend an interview at your local Jobcentre Plus as part of the application process.

Can I make changes to my Universal Credit application after submitting it?

You can update your information online through your Universal Credit account if your circumstances change after you've submitted your application.

What should I do if I have no internet access to apply for Universal Credit?

If you cannot apply online, you can call the Universal Credit helpline for assistance and they can guide you on alternative ways to apply.

Do I need a separate application for each family member for Universal Credit?

No, you can include your partner and children in your Universal Credit application. The payment amount will consider your household's circumstances.

What should I do if I am struggling with my Universal Credit application?

If you're having trouble, you can call the Universal Credit helpline for assistance or visit your local Jobcentre Plus for support.

Can I appeal a Universal Credit decision?

Yes, if you disagree with a decision made regarding your Universal Credit claim, you can ask for a mandatory reconsideration and appeal if necessary.

How often will Universal Credit be paid after my application is accepted?

Universal Credit is typically paid monthly into your bank, building society, or credit union account.

What should I do if my Universal Credit payment doesn't arrive on time?

Contact the Universal Credit helpline as soon as possible to find out why your payment has been delayed.

Can I apply for Universal Credit if I am a student?

Most students cannot claim Universal Credit, but there are exceptions, such as if you’re responsible for a child or you’re disabled.

What happens if I get a job while receiving Universal Credit?

Your Universal Credit payments may be adjusted based on your increased income; however, you do not need to stop your claim if you start working.

Where can I find more information on Universal Credit?

You can visit the official UK government website for comprehensive information on Universal Credit, including guides and frequently asked questions.

What is Universal Credit?

Universal Credit is money from the government to help you if you don't have a job, or if you don't earn a lot of money. It helps to pay for things like rent and bills.

Here are some tips to help you understand:

  • Ask a friend or family member to explain.
  • Use pictures to help you understand better.
  • Try reading out loud to make it clearer.

Universal Credit is money to help you pay for things you need. You get it every month. You might get this money if you don’t have much money, don’t have a job, or can’t work.

Who can get Universal Credit?

Universal Credit is money for people who need help.

You can get it if:

  • You are 18 or older.
  • You don't have a lot of money or things.
  • You live in the UK.
  • You are not in school full-time.

If you want help, you can ask someone to assist you. You can also use tools like a simple guide or ask at a help center.

You might be able to get help if:

  • You don't have much money or you are not working
  • You are 18 years old or older
  • You are not old enough to get a State Pension
  • You have less than £16,000 in savings
  • You live in the UK

If you find it hard to understand, it's okay to ask someone to explain it to you.

How do I apply for Universal Credit?

Universal Credit is money to help you if you don't have a job or don't have enough money. Here are easy steps to apply:

1. Go to the government's website on a computer or phone.

2. Click on "Apply for Universal Credit."

3. You will need to create an account. This means making a username and password. Write these down so you don't forget.

4. Fill in the form with your information. Ask someone you trust for help if it is hard.

5. You might need to go to an interview. The government will tell you if you do.

Tools that can help:

  • Ask a friend or family member to be with you while you fill in the form.
  • Use a dictionary or ask Google if you find a word you do not understand.
  • You can also ask for help at your local job center.

You can apply for Universal Credit on the computer. First, make an account. Then send your application using the government website.

What do I need to know to apply for Universal Credit?

You need these things: your National Insurance number, the name of your bank, building society, or credit union account, and information about how much money you earn. You also need to know about your home, like rent or mortgage payments.

It can help to write these things down or have someone help you. You can use tools like a calculator to work out money amounts.

Can I help someone else apply for Universal Credit?

Yes, you can help someone apply for Universal Credit. Here’s how:

  • Make sure you have their permission. They should say it’s okay for you to help.
  • Help them fill out the form online.
  • You can be with them when talking to staff, if they need it.
  • Remember, you’re helping them, but they must agree to everything.

If you need help, use a computer, ask a friend, or visit a local support center.

You can help someone else apply if you are their representative. But, you should call the Universal Credit helpline to find out what to do next.

How long do I wait to get Universal Credit after I apply?

When you ask for Universal Credit, you will usually get your first payment in about 5 weeks.

Here are some helpful tips:

  • Ask a friend or family member to help you fill out the forms.
  • Use a calendar to mark the date you applied and count 5 weeks from there.

It usually takes about 5 weeks to get your first money after you ask for it. If you need the money sooner, you can ask for some to come early.

Can I get Universal Credit if I get other benefits?

If you get other benefits, you might still be able to get Universal Credit.

What you can do:

  • Ask someone to help you check if you can get both.
  • Use a benefits calculator online to help you understand.
  • Call a helpline for advice.

Yes, but some benefits might change to Universal Credit. You should check what happens to your benefits.

What if I make a mistake in my Universal Credit application?

If you make a mistake, don't worry. You can fix it. Here’s what to do:

  • Check your details again to find the mistake.
  • Contact Universal Credit. They can help you fix it.

If you need help, ask a friend or family member to look at your application with you. They can help you find and fix mistakes.

There are tools like spell check on computers that can help, too. It's okay to ask for help if you need it.

If you think you made a mistake, call the Universal Credit helpline right away. They can help fix it. Mistakes can change your payments.

Can I start my Universal Credit claim from an earlier date?

Yes, you might be able to. You can ask to start your claim from before today.

To do this, you need a good reason, like being sick or having a family emergency.

Tell the Universal Credit office why you need an earlier start date. They will decide if it's okay.

If you need help, you can ask a family member or a help service for support.

Sometimes, you can ask for your claim to start from an earlier date. This is called backdating. It can usually go back up to one month. You need to explain why you did not ask sooner.

Do I need to have a meeting for my Universal Credit application?

If you apply for Universal Credit, you might need to have a meeting. This meeting is called an interview.

At the meeting, you will talk to someone about your application. They will ask questions about your money and your situation.

If you are worried about the meeting, you can:

  • Ask someone you trust to help you prepare.
  • Make a list of things you want to say.
  • Bring any letters or papers you might need.

Yes, after you fill out the form, you will probably go to a meeting at your nearest Jobcentre Plus. This is part of how you apply.

Can I change my Universal Credit application after I send it?

Yes, you can change your Universal Credit application after you send it. Here is how you can do it:

  • Log into your Universal Credit online account.
  • Click on the part you want to change.
  • Make the changes you need.
  • If you need help, ask a friend or someone you trust.

You can also call the Universal Credit helpline for help. They can guide you on how to make changes.

You can change your information on the internet. Use your Universal Credit account. Do this if things in your life change after you have asked for Universal Credit.

What can I do if I can't use the internet to apply for Universal Credit?

If you can't get online to apply, don't worry. You can get help with this.

Here are some things you can try:

  • Go to a library. They often have computers you can use.
  • Visit a Jobcentre. They can help you apply there.
  • Ask a friend or family member if you can use their computer or internet.
  • Call the Universal Credit helpline for advice. They can tell you what to do next.

You are not alone, and there are people who can help you get started.

If you cannot apply online, you can call the Universal Credit helpline for help. They can tell you other ways to apply.

Do I need to fill out a different form for each person in my family to get Universal Credit?

You can add your partner and children to your Universal Credit form. The money you get will be based on your family's needs.

What can I do if I find it hard to fill out my Universal Credit form?

If you find it hard to fill out the Universal Credit form, here are some tips:

  • Ask for help: You can ask a friend or family member to help you.
  • Contact support: Talk to someone from the Universal Credit office. They can give you advice.
  • Use online guides: Look for simple guides on the internet that explain how to fill out the form.
  • Speak to a charity: Some charities help with filling out forms. You can talk to them.

Remember, it’s okay to ask for help. You are not alone.

If you need help, you can call the Universal Credit phone line. They can help you. You can also go to your local Jobcentre Plus. They will support you there.

Can I ask for a change on a Universal Credit decision?

If you do not agree with a decision about your Universal Credit, you can ask them to look at it again. This is called 'mandatory reconsideration'. If you still do not agree, you can ask them to look at it again through an 'appeal'.

When will I get Universal Credit money?

After you apply for Universal Credit and it is accepted, you will get money once a month.

If you find this hard, you can ask for help.

Try these ideas:

  • Use a calendar to know when the money will come.
  • Ask someone you trust to help you check your money.
  • Use an app to track your payment dates.

Universal Credit is money that usually goes into your bank account every month. It can also go into a building society or credit union account.

What if my Universal Credit money is late?

If your Universal Credit money doesn't come when it should, don't worry. There are things you can do to get help:

  • Check your online account: Look at your Universal Credit online account. See if there are any messages about your payment.
  • Contact Universal Credit: Call or message the Universal Credit helpline. You can ask them why your payment is late.
  • Ask for an advance: If you need money quickly, you can ask for an advance payment. This is an early payment you pay back later.
  • Get support: Talk to someone who can help, like a support worker or a friend. They can help you understand what to do.

Call the Universal Credit helpline right away to learn why your payment is late.

Can I get Universal Credit if I am a student?

If you are a student, you might be able to get Universal Credit. Here are some things to help you:

  • Universal Credit is money from the government to help you.
  • Usually, students cannot get it. But there are some exceptions.
  • You can ask for help from someone who knows about money or benefits.
  • Check online for student money support tools or talk to your school.

Most students cannot get Universal Credit. But some can. If you look after a child or if you have a disability, you might be able to get it.

What if I get a job and get Universal Credit?

Your Universal Credit money might change if you start earning more money. But you do not need to cancel your claim if you get a job.

Where can I get more help about Universal Credit?

If you want to learn more about Universal Credit, you can:

  • Visit the government website where they have lots of information.
  • Talk to someone at your local job center. They can help you and answer your questions.
  • Look for videos online that explain Universal Credit. They might make it easier to understand.
  • Ask a family member or friend to help you read about it.

Using pictures, videos, or speaking to someone can make it easier to understand.

You can go to the official UK government website to find lots of information about Universal Credit. There, you can read guides and see answers to questions that people often ask.

Useful Links

Useful Links : How can I apply for Universal Credit?
Universal Credit: How to Claim

Guidance from Citizens Advice on how to claim Universal Credit.
How to Claim Universal Credit

Turn2us guide on applying for Universal Credit benefits.
Universal Credit Application Process

Mental Health & Money Advice overview of the Universal Credit application process.
Universal Credit: Step-by-step guide

Shelter's step-by-step guide to claiming Universal Credit.
Eligibility and Applying for Universal Credit

Scope explains the eligibility and application process for Universal Credit.
How Universal Credit Works

Crisis provides a guide on how Universal Credit works and ways to apply.
Universal Credit: A Guide for Young People

Centrepoint's guide for young people on how to apply for Universal Credit.
Understanding Universal Credit Applications

The Big Issue provides insights into applying for Universal Credit.
Important Information On Using This Service
  • Ergsy carfully checks the information in the videos we provide here.
  • Videos shown by Youtube after a video has completed, have NOT been reviewed by ERGSY.
  • To view, click the arrow in centre of video.
Using Subtitles and Closed Captions
  • Most of the videos you find here will have subtitles and/or closed captions available.
  • You may need to turn these on, and choose your preferred language.
Turn Captions On or Off
  • Go to the video you'd like to watch.
  • If closed captions (CC) are available, settings will be visible on the bottom right of the video player.
  • To turn on Captions, click settings .
  • To turn off Captions, click settings again.

More Items From Ergsy search